👤 This feature is available for the following applications:
Standalone application ✅
Consortium application ✅
🔐 This feature is available for the following user/s:
Administrator ✅
Application Member ✅
Application User with “Review” ability ❌
Application User ❌
🔍 Purpose
This article provides an overview of the Available Mail Tags that can be used when composing emails. Mail Tags allow users to dynamically insert relevant information (such as organisation details, user names, or form data) into email content, helping ensure communications are accurate, personalised, and consistent.
🛠️ Prerequisites
Access to the Email Template feature within the platform.
📝 Available Mail Tags
{{first_name}} | Display the users first name |
{{last_name}} | Display the users last name |
{{email}} | Display the users email |
{{invite_link}} | Display the invitation link |
{{organisation}} | Display the organisation name |
{{form_id}} | Display the form ID |
{{form_url}} | Display the form URL |
{{submitted_by}} | Display who submitted the form |
{{submitted_date}} | Display the form submission date |
{{user_contact}} | Display the organisation primary contact |
Here is an example of how it looks:
✋ Need Help?
You have reached the end of this article.
For assistance, please contact your Customer Success Manager, email [email protected], or click the chat icon in the bottom-right corner for further support.

