👤 This feature is available for the following applications:
Standalone application ✅
Consortium application ✅
🔐 This feature is available for the following user/s:
Administrator ✅
Application Member ✅
Application User with “Review” ability ✅
Application User ✅
🔍 Purpose
To guide users through the steps required to securely change/reset their password for accessing the Platform (or your organisation's platform). This ensures continued access while protecting sensitive supplier and company data.
🛠️ Prerequisites
An active email address registered in the platform
📝 Step-by-Step Guide
(a) Changing your password
1. Utilise the three-line icon located on the left side of the screen and navigate to My Profile.
2. Click Change password
3. A new window will appear prompting you to create a new password. Please ensure that the password meets the specified requirements before proceeding. Your changes will only be saved if the password criteria are satisfied.
(b) Resetting forgotten password
You may use the 'Forgot your password?' feature in the dashboard, and an email notification will be sent to you for the password reset. Please remember to also check your spam/junk folder.
✋ Need Help?
You have reached the end of this article.
For assistance, please contact your Customer Success Manager, email [email protected], or click the chat icon in the bottom-right corner for further support.