👤 This feature is available for the following applications:
Standalone application ✅
Consortium application ✅
🔐 This feature is available for the following user/s:
Administrator ✅
Application Member ✅
Application User with “Review” ability ❌
Application User ❌
🔍 Purpose
To enhance supplier engagement in Continuous Improvement Pathways (CIPs), we have outlined a number of example email templates which can be used to send to suppliers when initially sending out the CIPs, follow up reminders, and to thank them for their support in completing their Improvement Plan.
The wording of these emails are able to be customised to suit your particular needs.
🛠️ Prerequisites
We encourage all organisations to seek internal approval of email templates prior to loading, to ensure it aligns with the organisation's policies, standards and legal obligations.
📝 Step-by-Step Guide
For information on how to add email templates to your application, please see Create an Email Template
📧 Continuous Improvement Pathways (CIPs) Email Templates
📧 Outstanding Action Email
📧 Outstanding Action Email
Should be sent from clients own email domain to notify suppliers of intent to engage through Informed 365.
Subject: Introduction to the Improvement Plan on Informed 365
Dear {{first_name}},
Thank you for your diligence in completing the '<name of form>'. Your comprehensive responses have been instrumental in understanding your risks related to modern slavery. As a result, we've crafted a bespoke Improvement Plan to further strengthen your protocols in this area.
To access the Improvement Plan, please:
Visit <your application URL>.
Navigate to the “Forms” section in the left-hand menu.
Open the '<name of form>' to view the plan.
Begin by reading the 'Introduction to the Improvement Plan' for detailed guidance.
This plan marks a crucial step in our joint endeavor to cultivate a more ethical supply chain. We request that you thoroughly review the Improvement Plan and respond within the next two weeks. For any clarifications or assistance, <contact name> is available at <your email>.
Our collaboration is key to making meaningful progress in the fight against modern slavery, ensuring compliance with the Modern Slavery Act 2018 (Cth), and enhancing the value of our organisations.
We are grateful for your involvement and look forward to the positive developments our combined efforts will yield.
Best regards,
<Insert Name, Position> at <Your organisation>
📧 Reminder Email
📧 Reminder Email
Should be sent from clients own email domain to suppliers which have not completed their CIPs Improvement Plan.
Subject: Reminder to please complete your Improvement Plan on Informed 365
Dear [Supplier's Name],
I hope this message finds you well. We are writing to remind you of the Improvement Plan that was formulated based on your responses to the '<name of form>'. This plan is a vital component of our shared commitment to ethical practices and compliance with modern slavery legislation.
As of today, we have not received your feedback or the required actions on the Improvement Plan. We understand that your team may be managing multiple priorities, but we kindly urge you to complete this crucial step. The completion of the Improvement Plan is not only important for regulatory compliance but also for enhancing our partnership and ensuring a responsible supply chain.
To review and complete the Improvement Plan, please visit <your application URL>, navigate to the “Forms” section, and select the '<name of form>'. We recommend starting with the 'Introduction to the Improvement Plan' for a comprehensive understanding of the necessary actions.
We would appreciate if the Improvement Plan could be completed by [specific deadline, if applicable]. If you require any further assistance or clarification, please do not hesitate to contact us or reach out directly to <your name / contact name> at <email address>.
Your prompt attention to this matter is highly appreciated, and we look forward to your cooperation in achieving our mutual goal of maintaining ethical business standards.
Thank you for your understanding and cooperation.
Best regards,
<Insert Name, Position> at <Your organisation>
📧 Thank you Email
📧 Thank you Email
Should be sent from clients own email domain to suppliers which have completed their CIPs Improvement Plan.
Subject: <Your company name> would like to thank you for completing the Improvement Plan on Informed 365
Dear [Supplier's Name],
I am writing to express our sincere appreciation for your prompt action on the Improvement Plan associated with the '<name of form>'. Your diligence in addressing the necessary steps and providing the required feedback greatly strengthens our partnership.
By completing this plan, you have played a crucial role in enhancing ethical practices within our supply chain. This aligns us with modern slavery legislation and reinforces our shared commitment to high business standards.
We value the effort and time you have invested in this process. Your cooperation demonstrates a strong alignment with our values and a shared vision for responsible business conduct. We are confident that these actions will bring positive outcomes for both our organisations.
Should you have any further questions or require additional support, please feel free to reach out to <your name / contact name> at <email address>. We are here to assist you in any way we can.
Once again, thank you for your proactive approach and dedication to this important initiative. We look forward to continuing our successful partnership and building upon these achievements.
Best regards,
<Insert Name, Position> at <Your organisation>
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